![]() ![]() ![]() Occasionally I can kill the desktop client and restart it and. Ever since the new year, I've been having an issue where teams will hang and produce a 'Teams is not responding' message when attempting to join or start a meeting using the desktop client. ![]() ![]() See the 'More Information' section for more information about how to map a network drive. By clearing this check box, the mapped drive will not be connected the next time that you log on to the computer. If not, I will ask them to share the timestamp of their testing for you to review the logs. Teams Not Responding when joining or starting meeting. Method 1: Do not use persistent connections When you connect a mapped drive, click to clear the Reconnect at logon check box. It seems to be working on our test environment where we are able to reproduce it. We now have suggested them to delete the custom app instead of blocking it by any means. Then, type or copy/ paste appdataMicrosoftteams and press Enter. But that also didn't solve the problem as the bot is still blocked as custom app is now blocked. You can use the keyboard shortcut Windows Logo Key + E to open it. Our client had decided to move to the GA app by enabling our app in the 3rd party app permission policy and removing our custom app from allowed custom apps. First, you have to uninstall the app: Click Start, then head to Settings > Apps. If you are experiencing more problems besides the camera not working, this could solve them. Since both the Custom and AppSource apps using the same bot so that seems to explain why the custom app had stopped working. Make a test call to check if the camera is now working. Now our client had created a custom app permission policy that limits the 3rd party apps. Our client was initially using our custom app and it suddenly stopped working one day maybe because Microsoft seems to have pushed our GA app to the Client Third-Party app catalog. Think I had found a reason for the app not working. ![]()
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